Staff and residents at a Beeston care home are celebrating after the home was judged to be good by independent inspectors.
The Care Quality Commission has now rated all aspects of care at MHA Queenswood at Cliffgrove Avenue in Beeston as good following its last inspection which said the home required improvement.
Inspectors said home manager Shirley Reece Johnson had brought about a series of effective changes since she was appointed in 2018, which helped address previous concerns, saying “people, staff and relatives praised the approach of the registered manager”.
In addition, the inspectors said in their report about MHA Queenswood:
- People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible. They were encouraged to lead as independent life as itself.
- Medicines were managed safely.
- The home was clean and tidy and staff understood how to reduce the risk of spread of infection.
- People’s diverse needs were respected.
Shirley Reece Johnson said: “The quality of care we give our residents is our top priority, making sure they know that Queenswood is their home and not just a care home.
“We all work together to make sure our residents are happy and fulfilled, making sure they are able to have their preferences met and their independence maintained.
“We are all thrilled and delighted to be able to start 2019 with such good news.
“Our residents, their families, staff and volunteers have been celebrating since we received the news of our rating going up to good overall.
“Staff, in particular, should be congratulated for their hard work in bringing about the improvements necessary to raise the standards which inspectors agreed are now officially good.”