After a year of significant investment, a Gunthorpe-based caravan and motorhome dealership is celebrating after bringing home three awards from a recent industry ceremony.
Lowdhams Nottingham was named as Swift’s Motorhome Dealer of the Year (with a turnover of more than £4m) at the 2018 Dealer Network Awards.
The awards follow Lowdhams previous success in last year’s inaugural Swift awards when the dealership received the coveted title of Touring Caravan Dealership of the year (turnover above £5m).
This year’s success comes in a year that has seen the opening of a new dedicated caravan service centre at Lowdhams Nottingham branch, along with a 24-bay handover area.
Site improvements will continue over the coming year with plans to double the existing showroom space already in action.
Managing director of Lowdhams, Steve Sharpe, said: “For a company to thrive you have to keep looking after customers in the right way, so that they keep coming back, and that’s what we’re committed to as a business.
“We’ve invested a lot over the last year in terms of time, money and training to ensure that our customers have the most positive experience possible when they buy a vehicle from us.
“Every team member is dedicated to delivering outstanding customer service and that’s why I’m so pleased that we’ve been recognised for all the effort we all put in every single day.”
Leisure vehicle manufacturer Swift launched the awards in 2017 alongside their approved dealership programme, with the aim of raising standards in customer service, training and business development across the industry.
The dealership of the year awards are particularly sought-after as the data collated by Swift to determine the winners ultimately comes from members of the public whose experiences are fed back to the manufacturer. Such customer confidence in the company, says Steve, is as gratifying as the award itself.
Steve Sharpe added: “Caravans and motorhomes give people unlimited holidays and they can go anywhere – that is so exciting.
“From a folding camper right through to the most luxurious motorhome, these things give people the freedom to go on holidays.
“That is what our business is all about and we can’t wait to share that passion with the next customer to walk in through the door.”